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Cookies Policy

This policy explains how we use cookies and similar technologies on the Vegas Wild Casino site, what each category of cookie does and how long it lasts. It also sets out how you can accept, refuse or change your choices at any time.

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What cookies are and why we use them

Cookies are small text files that a website places on your computer, phone or tablet when you visit. They let the site remember information between one page and the next, and between one visit and the next: whether you are signed in, the currency your balance is shown in, or the choices you made in our cookie notice. Similar technologies such as pixels, tags and local storage do much the same job, and where this policy says cookies it covers those as well.

We use cookies for four broad purposes: to make the site work and keep your account with us secure, to understand how the site is performing, to remember the settings you have chosen, and to measure our own advertising. Some cookies are set by us and can only be read on our own domain. Others are set by the suppliers we use for hosting, payments, analytics and live chat, and those suppliers can read their own cookies while you are on our site.

Cookies are either session cookies, which are deleted as soon as you close your browser, or persistent cookies, which stay on your device for a fixed period or until you remove them. The category, purpose and lifetime of each cookie we set are listed in the cookie notice on the site.

We collect through cookies only what we need for the purposes described here, and we do not sell the information they produce. How we handle personal data more widely, including the lawful bases we rely on and the rights you have, is explained in our Privacy Policy. The site is for players aged 18 or over; we hold a gaming licence and verify the accounts we open, and some strictly necessary cookies support those checks.

The four categories of cookies we set

The cookie notice groups cookies into four categories. Strictly necessary cookies are always active, because the site cannot be provided without them. The other three are set only if you agree to them.

Strictly necessary

These cookies keep the site working and your account secure. They hold your session open while you move between the lobby, the cashier and your account pages, spread traffic across our servers, help us spot unusual sign-in attempts, remember the choices you made in the cookie notice, and make sure the limits and exclusions recorded on your account are applied while you are signed in.

Performance and analytics

These cookies tell us how the site is used so that we can fix what is not working. Typical purposes are counting visits to a page, measuring how long pages take to load, and recording the point at which a sign-up or payment step fails. The information is grouped so that it describes patterns across many players rather than one individual.

Functionality

These cookies remember the preferences you set, so that you do not have to set them again. Examples include your language and display settings, the layout you last used in the game lobby, whether you have dismissed an on-site message, and keeping a live chat conversation attached to you when a page reloads.

Marketing

These cookies measure our advertising. They help us see which campaign brought a visitor to the site, cap how often the same advert is shown to the same device, and avoid showing our adverts to people who have asked not to receive marketing or who have self-excluded. If you refuse this category, you will still see advertising elsewhere online, but it will not be measured or capped by us in this way.

CategoryMain purposeSet only with your consent
Strictly necessarySign-in, security, cashier and account toolsNo, always active
Performance and analyticsMeasuring use, errors and page speedYes
FunctionalityRemembering your settings and preferencesYes
MarketingMeasuring and capping our own advertisingYes

How to manage cookies on our site and in your browser

You can accept all cookies, refuse everything that is not strictly necessary, or choose category by category when the cookie notice first appears. Your choice is stored so that the notice does not come back on every page.

  1. Open the cookie settings from the footer of any page to look over the choices currently saved for that browser.
  2. Turn individual categories on or off and save. The change applies to cookies set from that point onwards.
  3. Use your browser to delete cookies already stored on the device if you also want the earlier ones removed.
  4. In most browsers, the settings menu has a privacy, security or site data area where you can block cookies, block third-party cookies, or clear them each time you close the browser.
  5. On a phone or tablet, the device settings may include a separate control for advertising identifiers, which works alongside the choices you make here.

Withdrawing consent is as straightforward as giving it, and there is no charge or penalty for doing so. Your choices are stored separately on each browser and device you use, so you will need to set them again where you have not done so already.

Private browsing clears your choices

Private or incognito windows usually delete cookies when you close them, so the cookie notice will appear again on your next visit and any saved preferences will be gone.

What happens if you block or delete cookies

Strictly necessary cookies cannot be switched off in the cookie notice, because without them we cannot keep you signed in, process a deposit or withdrawal, or protect the account from misuse. If you block them in your browser, parts of the site will not work.

  • You may be unable to sign in, or you may be signed out each time you open a new page.
  • Deposits, withdrawals and verification steps in the cashier may not complete.
  • Games and the live chat window may fail to load, or may lose their state when a page refreshes.
  • Settings such as language and display options will be forgotten between visits.
  • The cookie notice will appear again, because the record of your choice is itself kept in a cookie.

Refusing performance, functionality or marketing cookies has a smaller effect. The site will still work, but we will have less information to find faults with, and your preferences will not be remembered.

Safer gambling tools do not depend on cookies

Deposit limits, loss limits, time-outs and self-exclusion are held against your account on our systems, not in cookies on your device. Clearing cookies, changing browser or using a new device does not lift them, and a self-exclusion stays in force for its full period.

How to contact us about cookies

If you have a question about this policy, want to know more about a particular cookie, or would like help changing your settings, e-mail us at support@casinovegaswild.co.uk or use the live chat on the site. It helps if you tell us which browser and device you are using.

If you are not satisfied with the answer you receive, you can take the matter further under the complaints procedure set out in our terms. A complaint about cookies is looked into in the same way as any other.

If you are worried about your gambling, GambleAware and GamCare offer free information and support, the National Gambling Helpline provides confidential advice, and GamStop lets you exclude yourself from online gambling sites licensed in Great Britain. You can also set deposit limits, take a time-out or self-exclude from the safer gambling area of your account at any time.

We may update this policy when the cookies we use change or when the law changes. The version published on this page is the one that applies, and the date it took effect is shown with it.